How do I get to the pick up location from the Colombo International Airport?
Do you offer airport pickup?
Do you offer automatic transmission cars?
Is insurance included in the price?
Do I need a Sri Lankan Driver's license to rent?
Do I need to make a refundable deposit?
Where is your pick up location?
What documents do I need to bring when I pick up the vehicle?
I want to make the reservation for couple of months, Can I do that?
Do I get unlimited mileage with my car rental?
Can I cancel my reservation?
Can I change my reservation details?
Can I get a cell phone with my car?
Can I get baby booster seats with my car?
I have more questions, How do I contact Kapruka?
How do I get to the pick up location from the Colombo
International Airport?
You could take a taxi from the airport to our pick up location. The address
and the contact numbers of the Colombo rental office will be e-mailed to you.
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Do you offer airport pickup?
Yes. We offer airport pickups from Colombo International Airport. When you make your online reservation, you will see a place to
request airport pickup. A US$24.00 charge will be added for this service.
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Do you offer automatic transmission cars?
Yes. Almost all our cars are automatic transmission. Manual transmission cars can also can be arranged on a special request.
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Is insurance included in the price?
Yes. All vehicles are insured by the rental company. You will not require
to pay anything
additional for insurance.
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Do I need a Sri Lankan Driver's License to rent?
You may use any International Driver's licence if you don't have your Sri Lankan licence. But it has to be endorsed by the Automobile Association of Sri Lanka. Also, you may use a driver's licence issued by your country, and that has to be endorsed by the Registrat of Motor Vehicles, whose office is located south of Colombo. These offices are opened on weekdays from 9.00 to 2.00 pm. Our rental office will give you instructions on how to get there and endorse foreign licence.
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Do I need to make a refundable deposit?
Yes. You will be required to make a Rs 15,000 to Rs 20,000 fully refundable
deposit
depending on the type of vehicle you choose. You should pay this deposit
in Sri Lankan
Rupees at the rental office when you pick up your vehicle.
The exact required deposit amount for your selection will be shown on
the order preview page and on the confirmation e-mails we send you.
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Where is your pick up location?
The rental office is located in Nugegoda. You will receive the phone numbers
and
directions to the rental office once you make your reservation.
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What documents do I need to bring when I pick up
the vehicle?
You will need to bring in your Passport OR National ID card and a copy
of the
Kapruka reservation confirmation e-mail when you come to pick up your
vehicle.
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I want to make the reservation for couple of months, Can I do that?
We make your reservations only upto 4 weeks, but your reservation is extendable. You may arrange an extension to your
reservation at the time you pick up the vehicle. You will be offered
the same or cheaper rates at the rental office when you extend a
reservation.
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Do I get unlimited mileage with my car rental?
There is a 90Km per day limit. Which means if you rent for a week, you have 630 km. This limit is plenty for any average user. If you are running over that limit there
will be an additional charge. Additional charge varies depending on the vehicle (Average is Rs 15 to 25 per Km).
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Can I cancel my reservations?
Yes, you may cancel your reservation by contacting us at least 2 business
days before
the pick up date. Cancellation fee is US$20.00.
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Can I get a cell phone with my car?
Yes. A free pre-paid cell phone is included in all rentals. You may use any pre-paid phone card in Sri Lankaon these cell phones. Phone must be returned with it`s accessories when dropping off the car.
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Can I get baby booster seats with my car?
Yes. You will have to make a special request. Once you make your reservation on Kapruka, use the contact us form to request booster seats.
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Can I change my reservations details?
If you wish to do any changes to your reservation please contact our central
office in USA.
Changes can not be guaranteed, but we will certainly try to help you.
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I have more questions, How do I contact Kapruka?
You could either send us an information request or contact a Kapruka Office Locations
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